What materials are our puzzles made from?
We use recycled chipboard for the backing, recycled paper for the print, and eco-friendly adhesive to bond the two parts. Our shipping box is ridgid cardboard, which doubles as the storage box for your puzzle!
How long will it take make my Custom puzzle?
During off-peak seasons, Small to Large puzzles are set, printed, and shipped within 1-2 business days.
The Extra Large 1000-piece puzzle is crafted from wood rather than chipboard, which requires a longer production time. Typically, this process takes about two weeks.
During peak seasons, such as the holidays, we strive to maintain our usual timelines. However, the final week before Christmas can be especially busy, and orders may take a bit longer depending on your position in the queue.
How long for shipping?
We ship via USPS Priority, which typically delivers anywhere in the continental U.S. within 1-3 days.
During the holiday season, USPS experiences peak shipping demand. While they are generally reliable, they do not guarantee delivery times during this period.
Have a question about our service or products? Send us a message and we’ll be happy to help!